The following is a list of possible ban/mute reasons, and their length. Each one has an explanation of what you do to get it.

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BANS

By staff for hacking

Ban length: 45 days

Reason: Illegal Client Modifications

By anticheat for hacking

Ban length: 45 days

Reason: [ANTICHEAT] Illegal Client Modifications

Team abuse

Ban length: 48 hours

Reason: Griefing your own town/nation

Inappropriate In-game name

Ban length: 24 hours

Reason: Change your in-game name at mojang.net (instructions on website)

Constant inappropriate language in chat

Ban length: 6 hours

Reason: Constant inappropriate language

Racial/Sexual discrimination

Ban length: 15 days

Reason: Abusive discrimination against another player

Unauthorised Advertising

Ban length: 24 hours

Reason: Unauthorised Advertising

Cross-teaming

Ban length: 12 hours

Reason: Teaming with neutral or enemy towns/nations

Link scamming

Ban length: 20 days

Reason: Posting links that can harm other players

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Mutes cannot be appealed as they are too short

Thank you